3k33 Privacy Policy

Introduction

3k33 ("we", "us", or "our") operates the online gaming platform accessible at https://3k33.club. We are committed to protecting the privacy and personal information of every user who registers, plays, or otherwise interacts with our platform. This Privacy Policy explains what data we collect, how we use it, with whom we share it, and what rights you have as a player.

By accessing or using 3k33, you confirm that you have read, understood, and agreed to this Privacy Policy. This policy applies to all players in Bangladesh and any other jurisdiction where our services are available. If you do not agree with any part of this policy, please discontinue use of our platform immediately. Players must be 21 years or older to use our services.

Information We Collect

We collect information that is necessary to provide you with a safe, fair, and functional gaming experience. The categories of data we collect include the following:

Personal Identification Information

• Full name, date of birth, and government-issued ID details for identity verification (KYC).
• Email address and mobile phone number used at registration.
• Residential address, city (e.g. Dhaka, Chittagong, Sylhet, Khulna), and country of residence.
• A username and encrypted password chosen at account creation.

Financial and Transaction Information

• Payment method details (bKash number, Nagad number, Rocket number, Upay, Dutch-Bangla Bank, Visa, or Mastercard) used for deposits and withdrawals.
• Deposit history, withdrawal records, bonus claims, wagering activity, and account balance history.
• Transaction timestamps and amounts denominated in Bangladeshi Taka (৳).

Technical and Usage Information

• IP address, device type, operating system, and browser type collected automatically when you access the platform.
• Pages visited, games played, session duration, click-stream data, and in-game actions.
• Cookies and similar tracking technologies as described in the Cookies section of this policy.

How We Use Your Information

We use the personal information we collect solely for the following legitimate purposes:

• Account creation, verification, and ongoing management of your 3k33 player account.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other accepted payment channels.
• Providing customer support, responding to queries, and resolving disputes in a timely manner.
• Fraud prevention, anti-money-laundering (AML) checks, and responsible gaming monitoring to protect both 3k33 and its players.
• Personalising your gaming experience — recommending cricket betting markets, slots, and casino games tailored to your preferences.
• Sending transactional notifications (e.g. deposit confirmation, withdrawal status) and, where you have opted in, promotional communications about bonuses and new games.

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity — processing your data is required to fulfil our obligations under the Terms & Conditions you agreed to when registering with 3k33.
• Legitimate interests — we process certain technical and usage data to improve platform security, prevent fraud, and enhance the overall player experience.
• Legal compliance — we are required to retain certain records (KYC, transaction history) to comply with applicable laws and prevent financial crime.
• Consent — where we rely on your consent (e.g. for marketing emails), you have the right to withdraw that consent at any time by contacting our support team.

Sharing of Your Information

3k33 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We share data only in the limited circumstances described below.

Service Providers

We engage trusted third-party service providers — including payment processors (bKash, Nagad, Rocket), game software providers (Pragmatic Play, Evolution Gaming, Spribe), and IT infrastructure partners — who access your data only to the extent necessary to perform their services on our behalf. All such providers are contractually obligated to maintain confidentiality and security standards consistent with this policy.

Legal and Regulatory Obligations

We may disclose your personal data when required to do so by applicable law, court order, or government authority. We may also share data when necessary to prevent or investigate potential fraud, security incidents, or other illegal activity that may affect 3k33 or its players.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business assets, player data may be transferred as part of that transaction. You will be notified via a prominent notice on our platform before any such transfer takes effect and before your data becomes subject to a materially different privacy policy.

Payment Data Security

When you make a deposit or request a withdrawal using bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, Visa, or Mastercard, your payment credentials are processed directly by our certified payment partners. 3k33 does not store your full mobile banking PIN, card number, or complete bank account details on our own servers. Only a transaction reference and masked identifier are retained for record-keeping and dispute resolution purposes.

We strongly advise all players to never share their bKash, Nagad, or Rocket PIN or OTP with any person or entity claiming to represent 3k33. Our support team will never ask for your payment PIN.

Cookies and Tracking Technologies

3k33 uses cookies and similar technologies to provide core site functionality, remember your preferences, and analyse how the platform is used. We employ three categories of cookies:

• Essential cookies — required for the platform to function. These include session authentication tokens and security cookies. They cannot be disabled without disrupting core functionality.
• Functional cookies — used to remember your language preference, game settings, and display options so you do not need to reconfigure them on each visit.
• Analytics cookies — aggregate, anonymised data that helps us understand traffic patterns, popular games, and areas where the player experience can be improved. No personally identifiable data is shared through analytics.

You can manage cookie preferences through your device browser settings. Note that disabling non-essential cookies may affect certain features of the 3k33 platform. Continued use of the site following any cookie-consent notice constitutes acceptance of our cookie usage as described above.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and business obligations. Specifically, KYC documents and financial transaction records are retained for a minimum of five years from the date they were created, in line with anti-money-laundering best practices.

When your account is closed or your data is no longer required for these purposes, we will securely delete or anonymise your personal information. In some cases, anonymised aggregate data may be retained indefinitely for statistical analysis without it being attributable to you personally.

Your Rights as a Player

Subject to applicable law, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team using the email address provided at the bottom of this page.

• Right of access — you may request a copy of the personal data we hold about you.
• Right to rectification — you may ask us to correct inaccurate or incomplete data.
• Right to erasure — in certain circumstances, you may request that we delete your personal data ("right to be forgotten").
• Right to restriction of processing — you may ask us to restrict how we use your data while a dispute is being resolved.
• Right to data portability — you may request a structured, machine-readable copy of the data you have provided to us.
• Right to object — you may object to our processing of your data where we rely on legitimate interests as our legal basis.

We will respond to all legitimate data-rights requests within a reasonable timeframe. Please note that certain retention obligations (e.g. AML, KYC records) may mean we cannot fulfil a deletion request in full where a legal obligation requires us to retain that data.

Security Measures

3k33 employs a range of technical and organisational security measures toprotect your personal data against unauthorised access, alteration, disclosure, or destruction. These include SSL/TLS encryption for all data in transit, access controls limiting data access to authorised personnel only, regular security audits and vulnerability assessments, and secure data storage infrastructure.

Despite these measures, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal data using commercially reasonable means, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights, we will notify affected players promptly.

Children's Privacy

3k33 is strictly an adult gaming platform. Our services are not directed at, and are not intended to be used by, any person under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on our platform, please contact our support team immediately at [email protected].

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or a prominent in-platform notice.

Your continued use of 3k33 following the posting of any changes to this policy constitutes your acceptance of those changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 3k33 handles your personal data, please do not hesitate to reach out to our dedicated support team. We aim to respond to all privacy-related enquiries within 72 hours during Bangladesh Standard Time (BST, UTC+6) business hours.

Email: [email protected] (plain text — not a clickable link). You may also visit our FAQ page for answers to common questions about your account and data.